Shipping Services
Shipping your online purchases from the UK is easy and more affordable using Forwardvia.
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Discover how you could get your favourite goods from the UK, the easy way and at low cost using Forwardvia’s services
At ForwardVia, we take utmost care of your goods, we’re extremely flexible and work closely with you to get your goods to you. After receiving your goods, the packages are logged, stored securely and we send you a notification about package arrival. We offer a range of services should you need it before we ship out:
- Consolidation of multiple packages into one or more
- Photos of the package
- Repackage into smaller volume or better protective packaging
- Contents inspection
- Product testing
Our Services
Consolidation
We can combine multiple packages into one or more boxes for shipping
If you have multiple packages, we can cambine multiple packages into one or least multiple of boxes for shipping. This can save you on shipping cost compare to shipping them individually. We offer standard consolidation, standard consolidation with unpacking, and consolidation with your custom request. For more information, please see our FAQ on consolidation service
Shipping Insurance
Protect your goods in the event of loss or damage in transit. Free standard insurance cover of up to £50 is included
Protect your goods in the event of loss or damage in transit. We provide peace of mind shipping insurance cover of up to £50 at no additional cost for shipping services with tracking. Optional extended insurance cover up to £1000 is also available. For our insurance terms, please see our insurance terms
Pre Shipping Photo
We can take photos of your package which can help you to identify what was delivered
Returns
Change your mind? Didn't like what you've ordered? Duplicate orders? No problem, let us know and we can return it to the sender
Our return handling service is where we prepare your goods for return, complete return form and drop it off for onward return. We can also arrange return postage via DHL Express if it is not provided by the Store. For Ecommerce store owner, we can handle returns from your customers, please see Amazon returns
Storage
Packages arrive at our warehouse are stored for 30 days without additional cost for onward shipping
Packages arrive at our warehouse are stored before shipping it to you. There is no additional storage fee for storing up to 30 days if shipping or 15 days if returning. Upgrade to Premium Membership to get free storage up to 60 days. Expired packages will then start to accrue daily storage fees subject to size of packages.
Special Requests
Anything else not listed, no problem. You can request a no obligation quote for a special request
Special Requests
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Special Request is any other requests not listed you would like us to provide. You request it, we provide a no obligation quote and you decide to proceed or not. This may include:
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Detail inspection of the contents according to your instructions
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Test product to ensure that it works before shipping
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Repackage fragile goods with better protective packaging
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Split contents into multiple packages
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Chilled packaging to keep contents cool when in transit especially to hot countries
UK Grocery Shipping
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Don’t pay over the top price buying from expat store! You can now purchase at low price directly from any UK supermarkets and grocery stores. Simply use ForwardVia’s UK address, we receive, pack it and ship securely to you worldwide.
Furniture and Large Packages Shipping
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ForwardVia also ship furniture and large packages up to 500 kg in volumetric weight. This can be flat packed furniture, armchair, car parts, musical instruments, machineries and many more. We can repack it or put it on pallet for shipping to worldwide destinations.
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