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Reliable parcel forwarding services
Discover how you could get your favourite goods from the UK, the easy way and at low cost using Forwardvia’s services
At ForwardVia, we take utmost care of your goods, we’re extremely flexible and work closely with you to get your goods to you. After receiving your goods, the packages are logged, stored securely and we send you a notification about package arrival. We offer a range of services should you need it before we ship out:
- - Repack and combine multiple packages into one
- - Photos of the package
- - Repackage into smaller volume or better protective packaging
- - Contents inspection
- - Product testing
Repack & Combine
We can remove unnecessary packaging that comes with the goods and combine it for shipping. Free for Premium member.
If you have multiple packages, we can remove unnecessary packaging that comes with the goods and combine it for shipping. We only repack if necessary i.e. to fit packages when combining into shipping boxes or if it reduces volume that can save on shipping cost. Therefore, we may choose to leave the original carton when combining.
Protect your goods in the event of loss or damage in transit. Free standard insurance cover of up to £50 is included
Protect your goods in the event of loss or damage in transit. We provide peace of mind shipping insurance cover of up to £50 at no additional cost for shipping services with tracking. Optional extended insurance cover up to £1000 is also available
Pre Shipping Photo
We can take photos of your package which can help you to identify what was delivered. Free for Premium Member
We take photos of your package which can help you to identify what was delivered. This includes photo of the package and opened package without removing item from package. You can use Special Request if you need more detail photos.
Change your mind? Didn't like what you've ordered? Duplicate orders? No problem, let us know and we can return it to the sender
Our return handling service is where we prepare your goods for return, complete return form and drop it off for onward return. We can also arrange return postage via DHL Express if it is not provided by the Store
Packages arrive at our warehouse are stored for 30 days without additional cost for onward shipping
Packages arrive at our warehouse are stored before shipping it to you. There is no additional storage fee for storing up to 30 days if shipping or 14 days if returning. Upgrade to Premium Membership to get free storage up to 60 days. Expired packages will then start to accrue daily storage fees subject to size of packages.
Anything else not listed, no problem. You can request a no obligation quote for a special request
Special Request is any other requests not listed you would like us to provide. You request it, we provide a no obligation quote and you decide to proceed or not. This may include:
Detail inspection of the contents according to your instructions
Test product to ensure that it works before shipping
Repackage fragile goods with better protective packaging
Split contents into multiple packages
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