Terms of Use


1.1 www​.for​ward​via​.com (the Site’) is owned and oper­at­ed by For­ward­via Lim­it­ed, a UK com­pa­ny reg­is­tered in Eng­land and Wales under com­pa­ny num­ber 11388886 and VAT num­ber is GB304790314, here­after referred to as For­ward­via’, We’, Us’, or Our’ set out the fol­low­ing terms of use upon which For­ward­via offers reg­is­tered For­ward­via mem­bers (col­lec­tive­ly referred to as Cus­tomers’) and here­in referred to as User’, Recip­i­ent’, You’ and Your’ per­mis­sion to use our services.

1.2 Use of the Site is on the terms con­tained in this doc­u­ment (Terms of Use). If you do not agree to these Terms of Use, stop using the Site imme­di­ate­ly. By access­ing and using the Site you are indi­cat­ing your accep­tance to be bound by these Terms of Use. They are a legal agree­ment between you and us and can only be amend­ed with our con­sent. They should be read in con­junc­tion with any details pro­vid­ed on the Site about how the Site oper­ates and the ser­vices which are available.

1.3 The sup­ply of any ser­vices you order from the Site is sub­ject to our Terms and con­di­tions. You should also read our Pri­va­cy Policy.

Using and assess­ing the Site

2.1 We can­not guar­an­tee that the Site will oper­ate con­tin­u­ous­ly or with­out inter­rup­tions or be error free. You must not attempt to inter­fere with the prop­er work­ing of the Site and, in par­tic­u­lar, you must not attempt to cir­cum­vent secu­ri­ty, tam­per with, hack into, or oth­er­wise dis­rupt the Site or any com­put­er sys­tem, serv­er, router or any oth­er inter­net-con­nect­ed device.

2.2 The Site is strict­ly for the use of per­sons aged 18 years or over. If you are not aged 18 years or over, stop using this Site imme­di­ate­ly. By con­tin­u­ing to use the Site, you acknowl­edge that you are aged 18 years or over.

2.3 You are respon­si­ble for ensur­ing that your com­put­er sys­tem meets all rel­e­vant tech­ni­cal spec­i­fi­ca­tions nec­es­sary to use the Site and is com­pat­i­ble with the Site. You also under­stand that we can­not and do not guar­an­tee or war­rant that any con­tent of the Site will be free from infec­tion, virus­es and/​or oth­er code that has con­t­a­m­i­nat­ing or destruc­tive prop­er­ties. You are respon­si­ble for imple­ment­ing suf­fi­cient pro­ce­dures and virus checks to sat­is­fy your par­tic­u­lar require­ments for the safe­ty and reli­a­bil­i­ty of data input and output.

2.4 We may restrict access to cer­tain fea­tures or parts of the Site, or the entire Site, to users who have reg­is­tered with us. If you choose, or you are pro­vid­ed with, a user iden­ti­fi­ca­tion code, pass­word or any oth­er piece of infor­ma­tion as part of our secu­ri­ty pro­ce­dures, you must treat such infor­ma­tion as con­fi­den­tial, and you must not dis­close it to any third par­ty. We have the right to dis­able any user iden­ti­fi­ca­tion code or pass­word, whether cho­sen by you or allo­cat­ed by us, at any time, if in our opin­ion you have failed to com­ply with any of the pro­vi­sions of these Terms of Use.

2.5 We reserve the right, in our dis­cre­tion, to with­draw, sus­pend or mod­i­fy the Site or cer­tain fea­tures or parts of the Site with or with­out notice to you, where we have rea­son to do so. There may also be times when the Site or cer­tain fea­tures or parts of the Site become unavail­able, whether on a sched­uled or unsched­uled basis. You agree that we will not be liable to you or to any third par­ty for any with­draw­al, mod­i­fi­ca­tion, unavail­abil­i­ty, sus­pen­sion or dis­con­tin­u­ance of the Site or any ser­vice avail­able on or through the Site.

2.6 You must use the Site and the infor­ma­tion avail­able from the Site respon­si­bly. No such infor­ma­tion may be used for or in con­nec­tion with any unlaw­ful, immoral or anti-social pur­pose, or in a man­ner which is or may be dam­ag­ing to our name or reputation.

2.7 We will use rea­son­able endeav­ours to ensure that infor­ma­tion on the Site is accu­rate, but com­men­tary and oth­er mate­r­i­al post­ed on the Site are not intend­ed to amount to advice or author­i­ty on which reliance should be placed. Except to the extent that our Terms and Con­di­tions apply, we make no rep­re­sen­ta­tion or war­ran­ty that any infor­ma­tion is accu­rate, com­plete or up-to-date and, to the fullest extent per­mit­ted by law, we accept no lia­bil­i­ty for any loss or dam­age caused by any reliance placed on such infor­ma­tion by you or any­one to whom you com­mu­ni­cate such information.

2.8 If you find any inac­cu­rate infor­ma­tion on the Site please let us know and we will endeav­our to cor­rect it, where we agree, as soon as rea­son­ably practicable.

Links to this and oth­er websites

3.1 We may pro­vide hyper­links from the Site to oth­er inter­net sites which are oper­at­ed by oth­er organ­i­sa­tions. We are not respon­si­ble for exter­nal web­sites that link to the Site or which are linked from it. That we include these hyper­links does not imply any endorse­ment of the mate­r­i­al on such sites or any asso­ci­a­tion with their operators.

3.2 We reserve the right, at our dis­cre­tion, to pro­hib­it any link from anoth­er inter­net site to mate­ri­als or infor­ma­tion on the Site. With­out prej­u­dice to that right, if you wish to link to the Site, you may only do so on the basis that you link to, but do not repli­cate, the home page of the Site, and sub­ject to the fol­low­ing conditions:

  • 3.2.1 the link is nei­ther mis­lead­ing nor decep­tive and must fair­ly indi­cate the Site as the des­ti­na­tion of the link;
  • 3.2.2 you do not remove, dis­tort or oth­er­wise alter the size or appear­ance of our logo;
  • 3.2.3 you do not cre­ate a frame or any oth­er brows­er or bor­der envi­ron­ment around the Site;
  • 3.2.4 you do not in any way imply that we endorse any prod­ucts or ser­vices oth­er than our own;
  • 3.2.5 you do not mis­rep­re­sent your rela­tion­ship with us nor present any oth­er false or mis­lead­ing infor­ma­tion about us;
  • 3.2.6 you do not oth­er­wise use any of the trade marks dis­played on the Site with­out our express writ­ten permission;
  • 3.2.7 you do not link from a web­site that is not owned by you.

Our lia­bil­i­ty in rela­tion to your use of the Site

4.1 Although we hope the Site will be of inter­est to users (and except to the extent that our Terms and Con­di­tions apply), we accept no lia­bil­i­ty and offer no war­ranties or con­di­tions in rela­tion to the Site or its con­tent, to the fullest extent such lia­bil­i­ty can be exclud­ed by law.

4.2 If you are a con­sumer and not a busi­ness user, we shall not be liable to you for any busi­ness loss­es and shall only be liable for any loss­es which are rea­son­ably foreseeable.

4.3 If you are a busi­ness user, in no event shall we be liable to you for any indi­rect or con­se­quen­tial loss, loss of prof­it, rev­enue or good­will aris­ing from your use of, or inabil­i­ty to use, the Site or infor­ma­tion on the Site. Except as pro­vid­ed in these Terms of Use, all terms implied by law are excluded.

4.4 Noth­ing in these Terms of Use shall be deemed to lim­it or exclude our lia­bil­i­ty for death or per­son­al injury caused by our neg­li­gence or our respon­si­bil­i­ty for fraud­u­lent mis­rep­re­sen­ta­tion and any oth­er lia­bil­i­ty that can­not, under Eng­lish law, be excluded.


5.1 Any for­mal legal notices should be sent to us at the address at the end of these Terms of Use by email at help@​forwardvia.​com and con­firmed by post

5.2 Fail­ure by us to enforce a right does not result in waiv­er of such right. You may not assign or trans­fer your rights under these Terms of Use.

5.3 If any part of these Terms of Use is found to be unen­force­able as a mat­ter of law, all oth­er parts of these Terms of Use shall be unaf­fect­ed and shall remain in force.

5.4 You and we agree that Eng­lish law applies to these Terms of Use and that any dis­pute between us regard­ing the Site or aris­ing out of or in con­nec­tion with these Terms of Use will only be dealt with by the Eng­lish courts, unless you are res­i­dent in anoth­er part of the Unit­ed King­dom, in which case the applic­a­ble law of that part of the Unit­ed King­dom will apply and any dis­pute will be brought before the courts there.

5.5 We reserve the right to change these Terms of Use from time to time with­out pri­or notice by chang­ing them on the Site.