COVID-19 Notice

Some shipping services are affected by the current unprecedented situation

ForwardVia is operating as usual


For­ward­Via is oper­at­ing as usu­al dur­ing this unprece­dent­ed sit­u­a­tion with Covid-19. We are work­ing hard to get your goods ship to you worldwide.

Due to the cur­rent sit­u­a­tion, some Car­ri­ers have tem­po­rary sus­pend­ed ser­vice or intro­duced sur­charges to cer­tain coun­tries. This is chang­ing rapid­ly on dai­ly basis. This is unfor­tu­nate­ly out­side our control.

The Car­ri­ers, DHL, UPS, DPD, Roy­al Mail, Land­mark informed us that there will be inevitable delay with par­cel deliv­ery espe­cial­ly in affect­ed regions. We ask you our cus­tomer to allow ample time for delivery. 

DHL and UPS ship to most coun­tries and DPD ship to Euro­pean coun­tries as usual. 

Delay:

Roy­al Mail and Land­mark have informed us that there is sig­nif­i­cant delay with deliv­ery. It is due to lack of staff pro­cess­ing it, local gov­ern­ment pri­ori­tis­ing move­ment of essen­tial goods and dif­fi­cul­ty in get­ting Car­ri­ers to trans­port it. Roy­al Mail uses your local postal net­work for deliv­ery and some local deliv­ery net­work in your coun­try are also fac­ing severe dis­rup­tion. Allow up to 12 weeks for Roy­al Mail and Land­mark services. 

For DHL, UPS and DPD you may see up to 5 days of delay.

Sus­pen­sion:

Land­mark and Roy­al Mail have sus­pend­ed ship­ment to cer­tain coun­tries. If you’re order­ing ship­ment of your par­cel, you will only be pre­sent­ed with options that are avail­able. Oth­er­wise, you can use our ship­ping cal­cu­la­tor to check.

Roy­al Mail sus­pend­ed ship­ment to Azer­bai­jian, Bahamas, Bar­ba­dos, Bermu­da, Botswana, British Vir­gin Island, Cay­man, Chad, Cuba, Dji­bouti, Domini­can Rep, Ecuador, Fiji, French Poly­ne­sia, Grenan, Guyana, Haiti, Iraq, Jamaica, Koso­vo, Malawi, Mau­ri­ta­nia, Mau­ri­tius, Moroc­co, Nepal, Pak­istan, Paraguay, Peru, Rwan­da, Sri Lan­ka, St Kitts, Lucia, Vin­cent, Tan­za­nia, Togo, Tunisia, Tur­menistan, Turks and Caicos Islands, Ukraine, Van­u­atu, Venezuela, Zam­bia, Zimbabwe


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