Some shipping services are affected by the current unprecedented situation
ForwardVia is operating as usual
ForwardVia is operating as usual during this unprecedented situation with Covid-19. We are working hard to get your goods ship to you worldwide.
Due to the current situation, some Carriers have temporary suspended service and introduced surcharges to certain countries. This is changing rapidly on daily basis. This is unfortunately outside our control. Surcharges have been added to the shipping calculator rates.
The Carriers, DHL, UPS, DPD, Royal Mail, Landmark informed us that there will be inevitable delay with parcel delivery especially in affected regions. We ask you our customer to allow ample time for delivery.
DHL and UPS ship to most countries and DPD ship to European countries as usual.
Royal Mail and Landmark have informed us that there is significant delay with delivery. It is due to lack of staff processing it, local government prioritising movement of essential goods and difficulty in getting Carriers to transport it. Royal Mail uses your local postal network for delivery and some local delivery network in your country are also facing severe disruption. Allow up to 12 weeks delivery for Royal Mail and Landmark services.
For DHL and UPS you may see up to 2 – 5 days of delay.
Landmark and Royal Mail have suspended shipment to certain countries. If you’re ordering shipment of your parcel, you will only be presented with options that are available. Otherwise, you can use our shipping calculator to check.
Royal Mail suspended shipment to Azerbaijian, Bahamas, Barbados, Bermuda, Botswana, British Virgin Island, Cayman, Chad, Cuba, Djibouti, Dominican Rep, French Polynesia, Grenan, Guyana, Haiti, Kosovo, Mauritania, Paraguay, St Kitts, Lucia, Vincent, Turmenistan, Turks and Caicos Islands, Vanuatu, Venezuela, Zambia, Zimbabwe, New Caledonia, Nicaragua, Niger, Reunion Island
Emergency surcharges have been added to the shipping rates. Royal Mail have added surcharge to International destinations and Landmark have also added surcharges to many destinations. The shipping rates are available using our online shipping calculator. The shipping rates you see is what you pay (excluding VAT and local import tax, if applicable).