GDPR Pol­i­cy

GENERAL DATA PROTECTION REGULATION

for​ward​via​.com will use the email address you pro­vide to be in touch with you and to pro­vide updates and mar­ket­ing. You can change your mind at any time by click­ing the unsub­scribe link in the foot­er of any email you receive from us, or by con­tact­ing us at help@​forwardvia.​com. We will treat your infor­ma­tion with respect.

DATA STORAGE

When you cre­ate an account, we col­lect the following:

• Email
• First name
• Last name

Option­al data can be added to your profile:

• Billing address
• Ship­ping address

Infor­ma­tion need­ed if ver­i­fi­ca­tion is necessary:

• Proof of iden­ti­ty: Pass­port, dri­ving licence
• Proof of address: Util­i­ty bill, cred­it card state­ment, bank statement
• Proof of pur­chase: Pur­chase receipt, Pur­chase invoice, front and back of the credit/​debit card show­ing only last 4 dig­its of the card and your name
  

The data is stored secure­ly and accessed via ssl/​https.

DATA PROCESSING

The data we store is used to send infor­ma­tion about pro­mo­tions and events. We use MailChimp as our mar­ket­ing automa­tion plat­form. You acknowl­edge that the infor­ma­tion you pro­vide will be trans­ferred to MailChimp for pro­cess­ing in accor­dance with their Pri­va­cy Pol­i­cy and Terms.

We also use third-par­ty cook­ies includ­ing Face­book Pix­el which may be used in order to show you more rel­e­vant ads from us and our part­ners, when you use Face­book, Insta­gram or Messenger

DATA REQUESTS

You can request a copy of the data we hold relat­ed to your account. Please email help@​forwardvia.​com

DATA DELETION

You can request that your data and account we hold be per­ma­nent­ly delet­ed. Please email help@​forwardvia.​com